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English
Go to VIALET
English
Latviešu
Lietuvių
Polski
Pусский
Español
;
English
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Natural person (VIALET APP)
Natural person (VIALET APP)
N
L
By Niko and 1 other
2 authors
51 articles
📲 VIALET app
Enabling authentication by Touch ID
I forgot my passcode for login
How to contact VIALET?
Where can I find my IBAN number?
🚀 Getting started
Which countries VIALET serve?
Why my account is frozen?
Supported countries
Who can open an account?
Verifying your identity
Why identification is necessary?
Topping up my account
How can I edit my personal details?
Why my identification failed?
💜 About VIALET
How reliable is VIALET?
💳 Cards
How to close/deactivate my card?
Are there any payments that are not available with VIALET cards?
Ordering a card
How do I set up a PIN code for my VIALET card?
When will my card arrive?
How to activate my card?
How do I lock or unlock my card?
How to write your card name?
🔧 Card issues
6 articles
🔀Payments and transfers
Which countries and currencies can I make transfers to?
How much can I send in one payment?
How can I send funds to one of my contacts?
What exchange rates will be applied?
My top-up failed
Fees
What are my limits?
What currencies are supported?
How can I share my account details?
↩ Withdrawals
2 articles
⚙️ Technical support
I want to close my VIALET account
How can I start using my VIALET account on a new device?
Shake your phone to report a bug
How to receive my account statement?
🏦 Credit limit
How is my balance managed between currencies for repayment?
What is interest-free period?
What documents are required to access the credit limit?
I am not able to make the monthly payment on time, what should I do?
How can I repay the loan?
💸 Statements
Statement on JuicyFields case
VIALET statement on personal data breach
VIALET services restored