It usually it takes around 5 working days to receive your card within the Baltic states and up to 7 working days to receive the card in Europe.

Please note currently card delivery can take about 2 months due to Covid-19 post delays.

If you haven’t received your card after this time, please make sure that none of your neighbors or roommates have received it on your behalf or along with other mail.

If you have been waiting longer time and you are convinced that your card was lost, please contact our Customer Support team via chat or email support@vialet.eu and our agents will assist you.

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