Why my account is frozen?

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How to open an account in VIALET?

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Supported countries

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Who can open an account?

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Verifying your identity

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Updated over a week ago

Why identification is necessary?

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Topping up my account

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How can I edit my personal details?

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Why my identification failed?

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How to download VIALET app?

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Enabling authentication by Touch ID or Face ID

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I forgot my passcode for login

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How to contact VIALET?

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Where can I find my IBAN number?

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How reliable is VIALET?

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