Card payment was declined
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Written by Niko
Updated over a week ago

We would like to remind you, that since the middle of September all MasterCard cards were introduced to a new rule.
When making card payments, you will be required to enter your PIN more frequently than before.

Terminals will return an error or will ask you to insert the card and enter the PIN:

  • after 5 contactless transactions or after €150 (or equivalent in other currencies) of contactless transactions

  • for any transaction of greater than €50 (or equivalent in other currencies).

If you have any questions, please do not hesitate to contact us via chat
Happy VIALETing!

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