VIALET doesn't support following merchants:

  • Automated petrol stations 
  • Tolls roads

Such restrictions are in place per various reasons: 

  • Some merchants do not accept prepaid cards.
    As a prepaid card, VIALET card requires merchants to seek online electronic authorisation before taking payment to ensure that transactions only go through when there’s enough balance on the card.
  • Some gas stations and toll road booths are not pre-authorizing the exact amount of the transaction. Instead, they block a security deposit when you first use your card. While it is usually reversed back to your account after few days, in some cases this can take a longer period of time. 

You can always pay for these services when they are manned/not automated.

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