All Collections
Natural person (VIALET APP)
💳 Cards
🔧 Card issues
Why was my card declined at the automated fuel station and the toll road?
Why was my card declined at the automated fuel station and the toll road?
N
Written by Niko
Updated over a week ago

VIALET doesn't support following merchants:

  • Automated petrol stations 

  • Tolls roads

Such restrictions are in place per various reasons: 

  • Some merchants do not accept our cards.
    As a credit card, VIALET card requires merchants to seek online electronic authorisation before taking payment to ensure that transactions only go through when there’s enough balance on the card.

  • Some gas stations and toll road booths are not pre-authorizing the exact amount of the transaction. Instead, they block a security deposit when you first use your card. While it is usually reversed back to your account after few days, in some cases this can take a longer period of time. 

You can always pay for these services when they are manned/not automated.

Did this answer your question?