We take security very seriously, and we might ask you to provide your source of funds. Please see the list of documents you can provide depending on your source of income (please make sure that your name, dates, and all document information are clearly visible):

Business

If the source of your top-up is your business, please 

  • provide us with the registration documents that will confirm your ownership of the company; 
  • clarify business activity or industry; 
  • if it is a public company, please share a link to company’s web-site. 

Please note that we might also ask for other relevant documents.

Securities

Please be ready to provide us with brokerage account statement showing your current securities balance deposits/trades/withdrawals from the last 3 months and other documents upon our request.

Pension, allowance, stipend

If the source of your top-up is pension, allowance or stipend, please upload a document confirming this fact or a bank statement showing the received funds along with your current balance. If necessary, we will inform you what other types of documents you would need to provide.

Salary

If your incoming transactions are generated from your salary, you’ll need to send us copies of your payslips from the previous 3 months. Other related documents must be provided upon request.

Other

Cryptocurrencies: In order to verify your cryptocurrency funds, we need to know how you earned the money that you’ve invested in cryptocurrency. Please provide us with the relevant documents and statements showing your current cryptocurrency balance or crypto wallet, and any deposits/trades/withdrawals from the last 3 months or any other valid sources that accompanied the transaction.

Loans: If the source of your top-up is a loan, please upload a loan agreement document and a bank statement showing the received funds along with your current balance.

Sale of property or inheritance: If you’ve sold a property and used the proceeds or inherited amount to top up your VIALET account, you'll need to send us: a copy of the sale agreement for the property; a bank statement showing the proceeds of the sale being credited to your bank account; a statement showing the funds being transferred to your VIALET account (unless the funds are due to be deposited directly into your VIALET account). 

Please note that other related documents might be requested.

Savings: In order to verify your savings, we need to know the nature of the earned money that you’ve put aside as savings. Please upload a bank statement showing the current balance of your savings account and relevant documents showing the source of your savings. We will contact you to inform if any other necessary related documents will be required.

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