It usually it takes around 5 working days to receive your card within the Baltic states and up to 7 working days to receive the card in Europe.

Please note currently card delivery can take about 2 months due to post delays and other factors affecting the delivery.
​
If you haven’t received your card after this time, please make sure that none of your neighbors or roommates have received it on your behalf or along with other mail.
​
If you have been waiting longer time and you are convinced that your card was lost, please contact our Customer Support team via chat or email support@vialet.eu and our agents will assist you.